Terms And Conditions

Credibility

  • NutriPal is legally and professionally equipped to prescribe diet plans and coaching to people of all ages and medical conditions, barring cases where a physician / doctor might explicitly instruct to follow a certain kind of diet. 

 

Money-back Policy: 

  • NutriPal offers a moneyback guarantee in the 4th week only i.e. you can ask for a full refund between the 25th and 30th day from your pack start date. 

  • The policy is a no-questions asked refund policy (not applicable for one month packs/ subscription), and a full* refund is credited within 6-8 business days once it is approved (deduction of Rs 200* against payment gateway).

 

Disclosure

  • Customers are expected to be fully transparent about their lifestyle, diet & medical conditions to get the best out of our programs. This includes furnishing all relevant health & blood test reports, and disclosing all history of illness/ medical conditions to the best of your ability. 

Referral Terms And Conditions

 

For the person referring: 

 

  • Referral benefits are only applicable if the referrer has subscribed for at least 3 months 

  • You get a 2 weeks extension worth 999Rs, if your referrer signs up for a 3 months pack.  However, if they enrol under *Buy now pay later* option, you only get a one week extension. 

  • You get a 3 week extension, and a complimentary fitness plan & consultation i.e. benefits worth 2500Rs,  if your referred friends signs up for 6 months. However, if they enrol under *Buy now pay later* option, your benefits are halved i.e only a 2 weeks extension. 

  • You get a 3 weeks extension worth 1499Rs on your pack if you refer someone & they sign up under a couple pack (only for full payment upfront)

  • Referral benefits will ONLY be credited to the referrer and cannot be transferred to anyone else

  • Benefits are subject to the right of NutriPal Healthcare Pvt Ltd. and can be changed anytime- but will be updated

  • Cashback, if applicable, will only be credited to the referrer’s PayTm wallet

  • Benefits can only be availed if the person referred by you,  pays full amount upfront (Installment payment results in the referrer losing the benefits)

  • If you wish to, you can swap the 2 weeks extension with a paytm cashback of 499 Rs by talking to the support team

 

For the person referred:

  • If you are referred & enrol for a 3 months pack upfront within 48 hours, you get a complimentary one week extension (worth 699Rs) on your pack. 

  • If you are referred & enrol for a 6 months pack upfront within 48 hours, you get a complimentary 2 weeks extension (worth 999Rs) on your pack. No referral benefits can be availed if you go for partial payment.

 

Grievances or any complaints or escalations, write to us at hello@nutripal.biz  or call us on +91 6366 734 441, and we will revert within a maximum of 24 hours. 

NUTRIPAL

CONTACT US

YOUR PERSONAL DIETICIAN

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Address: 

A53, Founders Cube, Kamadhenu Layout, B Narayanapura, Mahadevapura, Bengaluru, Karnataka 560016

+91 6366734441

© 2020 by NutriPal Healthcare Pvt. Ltd.

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